I understand that NuShoe cannot repair holes, rips, cuts or other damage to upper leather, or to the shearling inside the boot. Most seams can be repaired. Boots with holes, rips or cuts will be returned unrepaired.

I understand that Sheepskin leather is very sensitive. NuShoe will shampoo and deep clean my boots and restore color to best of our ability, but some stains may be only lightened or not be completely removed. Stains from water damage or chemicals may or may not come out completely.

I understand this is a pre-order. Due to global pandemic-related supply chain issues and the high demand for UGGrenew, pre-orders are being processed on a first come/first serve basis. I will receive an email with a shipping label and order form when my position in the repair queue comes up.

I understand I will be charged when I book my appointment. If my boots cannot be repaired, or if they are not original UGG classic boots, my boots will be returned at no charge and my credit card payment will be refunded.

I understand and agree to NuShoe’s Privacy Policy.