Please Read Carefully
This program is designed for UGG Classic Boots in the following styles and colors:
Styles: Ultra Mini, Mini, Short, and Tall
Colors: Chestnut, Black, Gray, and Chocolate Brown
UGGrenew is the only repair program approved by the UGG brand and NuShoe is authorized to use original UGG soles and replacement parts.
We offer three options:
UGG Classic Renew (Resole, shampoo, and binding replacement) for $80
UGG Classic Restore (Resole and shampoo) for $60
UGG Classic Refresh (Shampoo only) for $40
Roundtrip shipping is on us! Shipping is free using the provided UPS shipping label.
If you have questions about whether or not your UGG Classic Boots can be repaired, we recommend emailing a photo to firstname.lastname@example.org and we’ll come back to you as soon as we can with a response.
If you are unsure, please do not mail your UGG Classic Boots. Unrepairable boots will not be processed and will be shipped back immediately, and your credit card payment will be refunded.
Unfortunately, we cannot repair holes or rips in the leather. If you are not sure, feel free to email a photo to email@example.com and we’ll come back to you as soon as we can with a response.
Sheepskin is a very delicate material. Our shampooing process uses all-natural soaps and oils, along with hand brushing and steam cleaning. Bad water stains, salt stains, grease, sugar, paint, bleach, or other chemicals may or may not come out during our shampooing process. We do our best, but we cannot guarantee that any stain will come out.
Our team of craftsmen will use all the tools and resources at their disposal to ensure we get your UGG Classic Boots back to like-new condition. If you are not satisfied, NuShoe offers a One Year Limited Warranty against defects in workmanship (i.e. soles separating, stitching coming undone).
UGG Classics are made to last. As long as the upper leather (main body of the shoe above the sole) is in good condition, you can continue to resole and replace the binding of your UGG boots.
We will shampoo, disinfect, and comb the shearling to restore the knap on your boots.
In the initial rollout of the UGGrenew program, we do not have the ability to replace/repair buttons or other ornaments. Please continue to check back as we build capacity and expand the program.
We are really excited to launch the UGGrenew program, but as it is in the initial phase, we will only be able to carry these four colors. We hope to expand this selection in 2022, so please continue to look out for updates!
8534 Siempre Viva Road
San Diego, CA 92154